eringilliam: customer experience*

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  1. Given that email is the most commonly used mode of collaboration for teams, let’s see how we can use email to help your teams collaborate better:
    https://mopinion.com/5-task-management-tips-to-improve-customer-experience/
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  2. The Customer Experience (CX) is the preoccupation for most customer facing organisations. In an age where customer service is the definitive part of many retail offerings, CX is a key ingredient in retaining and growing the customer base.
    https://mopinion.com/the-difference-between-a-user-experience-and-a-full-customer-experience/
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  3. Almost all of us, as consumers, experience different frustrations and irritations online. The tricky part here is for companies to be able to identify where these pain points are. Mopinion has researched the top ten online irritations of 2016.
    https://mopinion.com/top-ten-online-irritations-2016/
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Mopinion: The Leading Customer Experience Tool

Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.